諮詢指導處年報 PUBLIC ENQUIRY SERVICE ANNUAL REPORT 1962-1963





HONG KONG

ANNUAL DEPARTMENTAL REPORT

BY THE

CONTROLLER, PUBLIC ENQUIRY SERVICE

WALTER W. T. YEUNG

 

FOR THE

FINANCIAL YEAR 1962-63

PRINTED AND PUBLISHED BY JACK RAnyard Lee, Acting GovERNMENT PRINTER

AT THE Government Press. Hong Kong

EXCHANGE RATES

When dollars are quoted in this Report, they are, unless otherwise stated, Hong Kong dollars. The official rate for conversion to pound sterling is HK$16=£1 (HK$1=1s. 3d.). The official rate for conversion to U.S. dollars is HK$5.714=US$1 (based on £1=US$2.80).

REVIEW

THE NATURE OF ENQUIRIES

CONTENTS

PART I

PART II

PART III

STAFF AND AdministraTION

APPENDICES

Paragraphs

1 - 8

9-46

47

Appendix No.

I

Staff as at 31st March, 1963

Number of Enquiries made at Hong Kong and Kowloon Centres

(1st April, 1962-31st March, 1963)

Analysis of Detailed Enquiries for the period 1st April, 1962

31st March, 1963 .

Monthly Totals (3rd July, 1961 31st March, 1963).

Detailed Enquiries made at the Hong Kong Enquiry Centre

showing which district callers came from (1st April, 1962 31st March, 1963)

Detailed Enquiries made at the Kowloon Enquiry Centre show- ing which district callers came from (1st April, 1962- 31st March, 1963).

iii

. II

III

+

IV

V

. VI

z

:

>

I

+

L

PART I

REVIEW

THE Public Enquiry Service was set up by the Hong Kong Government as one of its many instruments for bringing itself closer to the people. In November 1960, the Government recognized that there was a definite need to provide the general public with quick and clear guidance and explanation of the various services and functions performed by Govern- ment Departments. In addition, there was a need to give individual citizens every assistance in understanding the great variety of Govern- ment rules and procedures when they were confronted with and perhaps a little perplexed by them. Consequently, the Government decided that one of the best ways to provide that assistance was through a Public Enquiry Service.

2. The Service began life as an experiment under the guidance of the Secretary for Chinese Affairs. After much careful planning and preparation, the first Public Enquiry Centre was opened on 3rd July, 1961 on the ground floor of the West Wing of the Central Government Offices. The experiment proved an immediate success and Government decided to open a second Enquiry Centre. On 5th March, 1962, it was opened at 86 Tung Choi Street, Mong Kok, Kowloon. Meanwhile, having proved that it did fill a definite need not fully met in any other way by the existing Government Departments, the Public Enquiry Service was made an independent department of Government.

3. This report covers the first complete year in which the department has been functioning. The total number of enquiries made during the year under review was 157,290. Whilst the Service answered some 77,000 enquiries during the period 3rd July, 1961-31st March, 1962, for the corresponding period covered by this report, 119,511 enquiries were made--an increase of 35.6%. The graph at Appendix IV gives the monthly totals of all enquiries made from 3rd July, 1961 to 31st March, 1963.

4. On 17th May, 1962 it was announced that the Public Enquiry Service would be responsible for answering all non-technical enquiries from the general public regarding local storm warning signals.

1

5. One of the highlights of the period under review was the visit paid to the Department by His Excellency the Governor, Sir Robert Brown BLACK, G.C.M.G., O.B.E., on 21st August, 1962. His Excellency examined the Department's headquarters after which he made a tour of the Hong Kong and Kowloon Centres. Every member of the staff was presented to His Excellency.

6. On 1st August the Controller decided that the Hong Kong Centre would remain open during the normal lunch time period from 1 p.m. to 2 p.m. for the benefit of those members of the public who found it inconvenient or impossible to come to the Centre during normal office hours.

7. Mr. Walter W. T. YEUNG, Administrative Officer, was appointed Controller, Public Enquiry Service, on 11th February, 1963 in succession to Mr. Paul K. C. Tsui, M.B.E., J.P.

8. On 28th February, 1963, as an experiment, the Hong Kong Annual Report was placed on sale in the Hong Kong Centre and by the end of March, 68 copies had been sold.

PART II

THE NATURE OF ENQUIRIES

9. As previously mentioned some 157,290 enquiries were made at the Hong Kong and Kowloon Centres during the period 1st April, 1962 to 31st March, 1963. Appendix II shows a monthly analysis of these enquiries. Questions asked at the Centres are divided into 'simple enquiries' and 'detailed enquiries'. 'Simple enquiries' are those straight- forward questions which present no complications and are swiftly and easily answered. To give a few examples: 'Where do I go to pay my rates?' 'Which department issues British passports?' 'Where can I be inoculated against cholera?' 'Is it time for me to re-register for my new identity card?' 'Where do I go for a driver's licence?' 'How can I get a copy of my birth certificate?'

10. 'Detailed enquiries' are far more complex and claim the informa- tion officers' attention for a much longer period. For example:

I am very interested in running a taxi company in the New Territories. Could you tell me where I have to apply for the necessary licence or permit? How much is it likely to cost me? What other requirements shall I have to comply with before I can begin business?'

2

'I've found a piece of land which I'm sure I can develop as a quarry. Which department should I approach to secure it? What are the regulations governing quarries?'

'My grandmother died this morning and I have a doctor's certificate showing that she died from natural causes. Do I have to report her death? If so, could you tell me where to go and what to do?'

'I own a flat in a post-war multi-storey building, which is let to a tenant as a dwelling place on a monthly basis. Can I increase his rent by 10%? When can I do so?'

11. The 46,468 detailed enquiries made during the period under review touched upon over 500 different aspects of work of the majority of Government Departments. Only a few, such as the Audit Department, escaped the enquirers' attention. In Appendix III these enquiries have been grouped according to subjects under major headings. 73% of these enquiries were made on the following 10 subjects:

Subject

No. of Enquiries

%

1.

Tenancy Problems

9,887

21.3

2. Travel Documents ...

7,632

16.4

3.

Identity Cards

5,698

12.3

4.

Property Tax

...

1,824

3.9

5.

6.

Low Cost Housing and Resettlement Business Registration

1.616

3.5

1,615

3.5

7. Trade Licences and Documents

1,605

3.5

8.

Government Forms and Letters

1,466

3.2

9.

Birth Certificates

1,298

2.8

10. Land and Buildings

1,226

2.6

...

In addition to the above figures, 1,655 detailed enquiries or 3.6% of the total were answered concerning local storm warning and related topics. Appendices V and VI give the monthly analysis of districts from which callers came to make detailed enquiries. They do not, however, include detailed enquiries regarding typhoons etc. Paragraphs 12-43 give an analysis of the questions most frequently asked, grouped under the foregoing ten subjects.

TENANCY PROBLEMS

12. The majority of the 9,887 detailed enquiries on tenancy problems concerned post-war buildings and came from tenants as well as landlords.

13. On the afternoon (April 18th) that the Tenancy (Notice of Termination) Bill, 1962, was given its first reading in Legislative Council questions about its intended applications were being asked at the

3

Enquiry Centres. The fact that this measure, obliging landlords of post- war buildings (with certain exceptions) to give their tenants at least 6 months' notice in writing to terminate a tenancy, was to become retrospective to 14th April, 1962, seemed to confuse many callers. Typical of the questions asked before the Ordinance was passed on 23rd May were: 'Is this (Bill) the law now?' 'Must I give my tenant 6 months' notice to quit?' 'My landlord gave me one month's notice to quit on April 1st, (or April 18th, May 1st, etc.) is it valid or am I protected by the new law?' 'At the end of April my landlord wanted to increase my rent and said that if I refused to pay I would have to get out at the end of May-can he do this to me?' And so on.

14. To ensure that authoritative replies to these and similar questions were available for reference as soon as the Bill became law, the Public Enquiry Service arranged to supply the Commissioner of Rating and Valuation with copies of all questions on the new Bill which had been recorded verbatim at the Enquiry Centres in order that the Commis- sioner, in consultation with the Legal Department, could formulate suitable replies. As a result of this joint effort 'A Simple Guide To Certain Aspects of the Tenancy (Notice of Termination) Ordinance, 1962' was produced by the Commissioner of Rating and Valuation. This proved to be of very great help to the staff of the Enquiry Centres when answering callers' questions after the Ordinance had been passed on May 23rd. The Public Enquiry Service made a Chinese translation of the guide and gestetnered copies were given to the Tenancy Inquiry Bureaux and were available for distribution to the public on 25th May, 1962.

15. The Tenancy (Notice of Termination) (Amendment) Bill, 1962, designed to extend until 30th June, 1963 the rent freeze and also the limited security of tenure afforded to tenants of premises subject to the principal ordinance was given its first reading in Legislative Council on September 26th. On the same date the Colonial Secretary also announced the principal objects of another Ordinance which Govern- ment proposed to enact early the following year which would provide for a system of rent increase controls and security of tenure for certain classes of domestic tenancies. There was an immediate response from the public to the announcement of both these measures, and many enquiries were made during the following months.

16. 25,530 copies-7,712 in English and 17,818 in Chinese-of the booklet containing Government's proposals for Rent Increases Control

4

and Security of Tenure were distributed during the period—27th November, 1962 to 19th March, 1963.

17. On 27th February, 1963, the Rent Increases (Domestic Premises) Control Bill, 1963 was read a First time in Legislative Council. Sub- sequently the Bill was passed into law on 29th March. Throughout March, the Public Enquiry Service co-operated with the Commissioner of Rating and Valuation in the production of Government's explanatory booklet on the practical application of the Ordinance for the guidance of the landlord and tenant alike, and the Chinese translation of the various forms prescribed by the Ordinance.

TRAVEL DOCUMENTS

18. A total of 7,632 enquiries on travel documents were answered at the Enquiry Centres during the period under review.

19. The Commonwealth Immigrants Act was passed by the British Parliament in April 1962. A steady stream of callers who intended to travel to Britain at some future date came to the Enquiry Centres to find out how this Act would affect them. 507 copies of a leaflet issued by the British Government entitled 'Admission of Commonwealth Citizens to the United Kingdom', were distributed to members of the public by the Enquiry Centres. 924 copies of a Chinese translation of this leaflet received from the Information Services Department were also handed out.

20. Out of the total of 7,632 enquiries some 3,481 were on the subject of entry permits and visas. The majority came from Hong Kong residents who wanted to know the procedure on how to get permission for their relatives, living in China or Taiwan, to be admitted into Hong Kong for visits or, more usually, to take up permanent residence. The numbers of these enquiries rose sharply during the periods before the summer and winter vacations when parents came to the Enquiry Centres to find out what special facilities were provided for students studying in China and Macau to visit Hong Kong.

21. As from 5th November, 1962, new types of certificates of Identity and Re-entry permits were issued. Many wanted to know the difference between the two new types of re-entry permits and certificates of identity. Some were not sure about the validity of the old-type re- entry permits which had been issued to them. A total of 2,237 enquiries were made on this subject.

5

22. 908 callers sought advice on how to apply for extension of stay and permanent stay; most of these had come to Hong Kong on visitors' visas and entry visas.

23. The 594 enquiries on British passports were straightforward requests for a detailed explanation of the procedure which an applicant had to follow in order to get a passport.

IDENTITY CARDS

24. 5,698 callers made detailed enquiries about the procedures for the issue, amendment or cancellation of identity cards. The increase in this type of enquiry as compared with that of last year (2,141) was due mainly to two reasons.

25. The Mong Kok sub-bureau of the Registration of Persons Office was closed on 10th March, 1962. Many of the duties of this sub-bureau were taken over by the information officers of the Kowloon Enquiry Centre, who distributed and helped callers to complete the various registration forms. Completed forms were also accepted and acknowl- edged on behalf of the Commissioner of Registration before despatch to the latter's headquarters.

26. Another reason was the unprecedented flood of persons who forced their way across the frontier, during April and May. Many enquiries were made on how to regularize their position.

27. Various forms emanating from the Registration of Persons Office which the public must complete, were distributed by both Hong Kong and Kowloon Centres. A total of 3,323 copies of these forms were handed out.

PROPERTY TAX

28. Most of the 1,824 callers who came to make enquiries on property tax were owner-occupiers who wanted confirmation that they were exempt from payment of property tax or wished to know how to get a refund of the tax which they had already paid. Others requested information on the correct way to lodge an objection to their assessment for property tax. Standard replies to these enquiries prepared by the Public Enquiry Service were distributed as a supplement to the verbal answers given.

LOW COST HOUSING AND RESETTLEMENT

29. 1,616 people made enquiries about low cost housing and resettle- ment. A very large number of these enquiries came from tenants of

6

controlled pre-war premises who had been notified by the Tenancy Tribunal that their landlords had applied for their properties to be excluded from the further application of the Landlord and Tenant Ordinance, usually for redevelopment purposes. They were well aware that they would most likely have to move out from these premises and probably could not afford to pay the higher rentals of post-war premises, and so came to the Enquiry Centres to find out whether they could get alternative accommodation in a low cost housing estate or a multi-storey resettlement estate.

30. On 2nd, 3rd and 4th December, 1962 an announcement was made in the newspapers by the Housing Authority inviting applications for units in the low cost housing estates run by the Hong Kong Housing Authority. A new procedure for such application was also announced. This announcement attracted some 400 enquirers to both Enquiry Centres in the month of December alone, asking about the procedure for such application and the qualifications required.

31. 594 enquiries were made on multi-storey resettlement estates and cottage resettlement areas. Many of these enquirers were 'white card' holders who wanted to find out who would be eligible for accommoda- tion in the ground floor bays of a resettlement estate, or the size of the accommodation in a multi-storey resettlement estate they would probably be allocated and the rent charged.

32. Many residents of multi-storey resettlement estates and cottage resettlement areas visited the Enquiry Centres, especially the Kowloon Centre, making enquiries regarding their special housing problems. They wanted to find out how they could be given larger accommodation as the members in the household had increased since first resettlement; or, whether a mother, a new arrival from China, would be allowed to stay with the family, and whether her name should be added on the 'tenancy card'.

BUSINESS REGISTRATION

33. An average of approximately 135 people a month came to both Enquiry Centres because they had started, or were about to start, some form of business and wished to learn:

(a) if they were required to register it with the Government, (b) when and how to apply for registration,

(c) whether their business was exempt from the fee required by the

Business Registration Ordinance, 1959,

(d) where to get a business registration certificate and

(e) whether a branch establishment had to be separately registered.

7

34. With very few exceptions, these callers were primarily interested in the establishment of a sole-proprietorship business.

TRADE LICENCES AND DOCUMENTS

35. The majority of the 1,605 enquirers wished. to know the pro- cedure for applying for trade licences or permits. Many of them did not know what licences or permits they had to apply for in respect of certain forms of business they were about to start, or how to apply for them. The information officers gave them details of the application procedures for the licences or permits they needed from various Government Departments. Verbal explanation on licences and permits issued by the Urban Services Department were usually supplemented by booklets on the same subjects prepared by that Department.

36. About one third of the enquiries were made on procedures for getting hawker licences; and a small number touched upon the subject of trading documents, such as certificates of origin, Commonwealth Preference certificates, import/export permits, etc.

GOVERNMENT FORMS AND LETTERS

37. 1,466 people visited the Enquiry Centres because they had. difficulties with Government forms and letters sent to them by Govern- ment Departments.

38. English is the language of the courts and the language in which Government conducts most of its correspondence with the public and in consequence a number of people encounter a language problem. About half of the 1,466 enquirers brought along letters they had received, armed only with the knowledge that they were sent to them by Government. They needed somebody to tell them which departments they came from, what the contents were and what they were asked to do.

39. The remaining half making enquiries on this subject did so because they could not understand the various Government forms that they were required to complete. As officers of this department are not empowered to provide a clerical service to the public the best they could do was to explain the forms fully and ensure that the enquirer did not leave the office until he was reasonably certain of his facts.

BIRTH CERTIFICATES

40. Nearly 3% of the total detailed enquiries came from some 1,298 people making enquiries about birth certificates; 50% of these enquirers

8

asked to be briefed on the procedures relating to the post-registration of births. There were those, for example, who had discovered on apply- ing to the Immigration Department for a British passport, or an emergency certificate, that they had to produce a certificate to support their claim to Hong Kong birth. Others wished to have a certificate because they intended to claim British nationality when they registered for their new identity cards and wanted to have documentary evidence to show to the staff of the Registration of Persons Office. Parents who had neglected to register their child's birth found, when the time came for the child to start school, that most headmasters wished to see a copy of a prospective pupil's birth certificate.

41. The other half of these enquiries came from callers who already had a birth certificate, but wished to learn how to get extra copies of their certificates, and the procedure for addition and alteration of names on such certificates.

LAND AND BUILDINGS

42. This total of 1,226 enquiries on land and buildings comprised different sub-headings, such as Crown land, Crown leases, Crown land permits, Crown rent, Land Office registration procedures, buildings and building regulations.

43. Some of these callers wanted to apply for Crown land in the New Territories to set up a farm; others wished to find out the condi- tions of sales of Crown land which was due to be auctioned. Owners of some properties were anxious to find out how to renew their Crown leases which would expire in the not too distant future, and at the same time asked questions on how Crown premium was calculated and if they were allowed to pay the premium by instalments. Some callers wished to know if prior approval from Government was necessary if they intended to make some alterations to their buildings or put up addi- tional structures.

LOCAL STORM WARNING SIGNALS

44. On 17th May, 1962 it was announced that the Public Enquiry Service would be responsible for answering all non-technical enquiries from the general public about local storm warning signals. This arrange- ment was intended to relieve the strain on the Royal Observatory and the Information Services Department when a storm was developing and threatened to affect Hong Kong. From the time Local Storm Signal No. 3 is hoisted until it is lowered, both Hong Kong and Kowloon Enquiry Centres operate round the clock.

9

45. Signal No. 3 was hoisted at 4.10 p.m. on Friday 31st August, 1962 and typhoon Wanda struck Hong Kong the following morning (1st September). Throughout the period from 9 a.m. on 31st August to 10 p.m. on 1st September, the Enquiry Centres remained open and in constant touch with members of the public. During the 37-hour period, 7,500 telephone enquiries about the weather, the progress of the typhoon and related topics were answered. The officers on duty respond- ed magnificently to the situation. Because their reliefs could not get through and report for duty, some of the staff on duty had to remain at their posts without rest and with very little food for 30 hours but they nevertheless carried on their work cheerfully.

46. On 3rd October, Signal No. 3 was hoisted again warning Hong Kong of the approach of typhoon Dinah. The staff at both Centres worked round the clock until the signal was lowered on 4th October at 11 a.m. More than 5,000 telephone enquiries were answered.

PART III

STAFF AND ADMINISTRATION

47. The authorized establishment of the department for the year under review was 20 of which 6 posts were pensionable. In submitting the 1963-64 annual draft estimates it was considered that no increases in staff should be requested and that one post, that of a messenger, could in fact be abolished. As a result, the Staff Increases Committee agreed to the departmental estimates on 23rd August, 1962 and noted with satisfaction that no increases in staff had been recommended. The Establishment Committee on Staff Increases also noted at paragraph 19 of their Report that the Public Enquiry Service were able to suggest reductions in staff. Appendix I shows the staff position as at 31st March, 1963.

30th June, 1963.

WALTER W. T. YEUNG, Controller, Public Enquiry Service.

10

Headquarters Section:

APPENDIX I

STAFF AS AT 31ST MARCH, 1963

Controller, Public Enquiry Service

Secretary, Public Enquiry Service

Secretary Designate

Secretary Stenographer

Assistant Information Officer, Class I

Assistant Information Officer, Class II

Clerk in Charge

Clerical Assistant

Typist

Office Attendant

Walter W. T. YEUNG,

Administrative Officer

G. E. MATHER,

Executive Officer, Class I

D. J. DUNCAN SMITH,

Executive Officer, Class I

Mrs. Lucy Hung

Miss Vivian CHENG

Vacant

CHAN Cheung

TAM Sik-lim

Miss Betsy Lau

LAM Chung-kwoon

Hong Kong Public Enquiry Centre:

Information Officer i/c

Assistant Information Officer, Class I

Assistant Information Officer, Class I

Assistant Information Officer, Class II

Kowloon Public Enquiry Centre:

Information Officer i/c

Assistant Information Officer, Class I

Assistant Information Officer, Class I

Assistant Information Officer, Class II

Clerk in Charge

Messenger

Mrs. Dora LEE

WANG Sze-hu

Mrs. Laurie Kнoe

Mrs. Deborah TENG

Vacant

Lo Cho-chi, M.B.E.

(Acting Information Officer)

Mrs. Jeanette WEI

Mrs. Hilda FUNG

Tsoi Ka-cheung

CHANG Hai-kau

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APPENDIX II

NUMBER OF ENQUIRIES MADE AT HONG KONG AND KOWLOON CENTRES

1ST APRIL, 1962 - 31st March, 1963

Hong Kong

Kowloon

Grand

Month

Detailed

Simple

Total Detailed Simple

Total

Total

April

1,711

6,025

7,736

1,773

1,617

3,390

11,126

May

2,000

8,531

10,531

1,966

1,964

3,930

14,461

June

1,757

7,024

8,781

1,642

1,769

3,411

12,192

July...

2,166

7,591

9,757

1,746

1,847

3,593

13,350

August

2,316

7,033

9,349

1,825

1,714

3,539

12,888

(1) 283

1,116

1,399

1,361

1,361

2,760

September

1,977

6,536

8,513

1,651

1,540

3,191

11,704

(1) 474

2,851

3,325

1,328

1,328

4,653

October

2,036

7,488

9,524

1,802

1,709 3.511

13,035

(2) 448

2,014

2,462

450

2,193

2,643

5,105

November

2,187

6,236

8,423

1,784

1,704

3,488

11,911

December

2,285

5,987

8,272

1,607

1,400

3,007

11,279

January

1,952

6,018

7,970

1,484

1,230

2,714

10,684

February

1,985

6,168

8,153

1,611

1,314

2,925 11,078

March

1,925

6,283

8,208

1,625

1,231

2,856 11,064

Grand

Total

25,502 86,901 112,403 20,966 23,921

44,887

157,290

(1) Enquiries answered in connection with typhoon Wanda.

(2) Enquiries answered in connection with typhoon Dinah.

12

APPENDIX III

ANALYSIS OF DETAILED ENQUIRIES FOR THE PERIOD

1ST APRIL 1962 31st March 1963

-

Subject

Numbers of Enquiries

Hong Kong

Kowloon

Total

1.

2.

3.

4.

A. Personal Documents

Birth certificates

648

650

1,298

Identity cards

...

2,120

3,578

5,698

6.

Travel documents

Naturalization

5. Statutory declarations

Personal licences

3,394

4,238

7,632

165

115

280

638

398

1,036

354

282

636

7.

Death certificates

78

56

134

7,397

B. Land and Housing

9,317

16,714

1.

Tenancy problems

...

...

5,497

4,390

9,887

2.

Low cost housing and resettlement 3. Land and buildings

739

877

1,616

931

295

1,226

7,167

5,562

12,729

C.

1.

Employment

2. Employment disputes

Government and Non-government jobs

731

436

1,167

144

161

305

...

875

597

1,472

D. Rates, Duties and Fees

1.

Rates

254

130

384

...

2.

Property tax

1,314

510

1,824

3.

Other taxes and duties

588

212

800

4.

1.

3.

Trade registrations

1.

2.

...

1.

H. Miscellaneous

3.

Švi

Others

***

Government departmental fees

E. Business

Business registration

2. Trade licences and documents...

4. Debts and trade disputes

F. Family Welfare

Marriage procedure Separation/divorce

3. Children

4. Relief/assistance...

G. Education

Local and overseas higher education 2. Local schools and scholarships

1. Government Forms and letters 2.

Functions and services of Government

Departments

Complaints

5. Typhoon and weather reports

Grand Total

117

100

217

2,273

952

3,225

...

1,067

548

1,615

1,009

596

1,605

472

196

668

265

314

579

***

2,813

1,654

4,467

246

224

470

...

--

173

187

360

135

134

269

...

...

124

116

240

...

...

...

678

661

1,339

184

100

284

...

241

85

326

425

185

610

897

569

1,466

641:

37

678

...

294

222

516

837

760

1,597

...

***

1,205

450

**

1,655

3,874

2,038

5,912

25,502

20,966 46,468

13

20,000

19,000

18,000

17,000

16,000

*5,000

14,000

13.000

12,000

11,000

10.000

9,000

8,000

7,000

6,000

5,000

4,000

3,000

2,000

APPENDIX IV

MONTHLY TOTALS

3RD JULY, 1961-31st March, 1963

TOTAL NUMBERS OF ENQUIRIES

DETAILED ENQUIRIES

OPENING OF KOWLOON CENTRE 7TH MARCH 1962

TENANCY PROBLEMS, TENANCY (NOTICE OF TERMINATION) ORDINANCE

TYPHOON WANDA

TYPHOON WANDA

TYPHOON DINAH AND GOVERNMENT'S PROPOSALS ON RENT INCREASES CONTROL

1,000

JUL AUG SEP OCT NOV DEC JAN FEB MAR APR MAY JUN JUL AUG SEP OCT NOV DEC JAN FEB MAR 1961

1962

1963

APPENDIX V

DETAILED ENQUIRIES MADE AT THE HONG KONG ENQUIRY CENTRE SHOWING WHICH DISTRICT CALLERS CAME FROM

1ST APRIL, 1962 — 31ST MARCH, 1963

Month

CEN. W.C. S.W.

N.P. W.P. C.B. S.K.W. H.V. S.Y.P. O.A. TEL. KLN. N.T.

Total

April

441 245

141 105

23

64

51

30

45

391 162

336

29

1,711

May

627

284

102

145

49

86

58

40

71

42

70

387

39

2,000

June

530

242

116

112

91

85

42

38

38

18

58

344

43

1,757

July

525

286

129

118

78

78

22

21

38

42

493

307

29

2,166

August

514

341

146

126

89

75

40

44

36

80

525 265

35

2,316

September

490

274

145

123

80

75

38

32

12

192

245

249

22

1.977

October

533

273

153

155

57!

71

49

33

18

119

257 290

28

2,036

November

576

287

167

155

89

78

43

41

14

16

4011 300

20

2,187

December

649

299

191

118

82

54

42

29

32

40

417

311

21

2,285

January

518

233

170

126

86

83

36

45

21

8

374

233

19

1,952

February

574

235 185

125

95

45

42

22

14

12

384

233

19

1,985

March

517

246 192 115

91

49

38

29

14

61 352 264

12

1,925

Grand Total... 6,494 3,245 1,837 1,523

910

843

501

404

353

614 3,738 3,519

3,519

316 24,297

15

-

Shau Kei Wan.

O.A. -

Other Areas.

N.T. - New Territories.

=

Happy Valley.

TEL. =

Sai Ying Pun,

KLN. =

Telephone Calls. Kowloon,

CEN. ➡ Central.

N.P.

-

North Point.

S.K.W.

W.C.

-

Wan Chai.

W.P.

S.W.

=

Sheung Wan.

C.B.

West Point.

Causeway Bay.

H.V. S.Y.P.

16

APPENDIX VI

DETAILED ENQUIRIES MADE AT THE KOWLOON ENQUIRY CENTRE SHOWING WHICH DISTRICT CALLERS CAME FROM

1ST APRIL, 1962 - 31ST MARCH, 1963

Month

M.K.

H.H.

S.S.P. Y.M.T. K.C.

T.S.T.W.T.S. | L.C.K. K.T. 0.A. TEL. H.K. N.T.

Total

April

598

214'

284

165 213

106

65!

19

6

21

33

14

35

1,773

May

687

238 322

173

204

109

73

18

8

10

80

9

35

1,966

June

585

221

268

198

164

88

33

13

6

41

45

11

6

1,642

July

593

223

265

207

150

73

32

11

4

5

163

8

12

1,746

August

542

256 220

209

206

55

52

15

23

9

190

15

33]

1,825

September

441

228

230

178

162

69

61

7

14

12

189!

14

46.

1,651

October

509

278

234

201

75

178

78

9

11

6

176

11

36

1,802

November

482

258

221

201

68

189

78

14

15

7

204

10

37

1,784

December...

506

242

190

176

51

176

81

7

8

7

135

7

-21

1,607

+

January

464

2261

191

158

182

56

53

16

6

4

109

4

15

1,484

...

February

462

248 194

184

187

64

49

9

12

LA

5

158

10

29!

1,611

March

454

249

192 189

168

69

59

10

6

7 188

11

23

1,625

Grand Total... 6,323 2,881 2,811 2,239 1,830 1,232

714

148

119

97 1,670

124

328

20,516

M.K.

H.H.

S.S.P. =

=

Mong Kok.

=

Hung Hom.

Y.M.T.

K.C.

=

Sham Shui Po.

Yau Ma Tei. Kowloon City.

T.S.T: – Tsim Sha Tsui.

W.T.S.

Wong Tai Sin.

0.A.

= Other Areas.

N.T.

=

New Territories.

L.C.K. ➡ Lai Chi Kok.

K.T. - Kwun Tong.

TEL.

=

Telephone Calls.

H.K.

=

Hong Kong.


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